vecsupportbase

Access and user admin

Top questions

Get quick answers to frequently asked questions.

  • Add additional accounts to your profile

    Gain access to view and manage additional accounts on Verizon Enterprise Center.

  • Become a user admin

    Get set up as a primary contact to easily update and manage your team’s access.

  • Change your user role

    Update your user role to access additional sections of Verizon Enterprise Center.

    • Register

    Register at Verizon Enterprise Center

    Begin managing your wireline Verizon products and services online.

    Getting started on Verizon Enterprise Center

    Everything you need to get set up on Verizon Enterprise Center.

    Get My Verizon for Enterprise App

    Manage your enterprise account and access the information you need on the go.

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    Users, roles and permissions

    Check or change your user role

    Update what you're able to see and do on Verizon Enterprise Center.

    What each user role can access on Verizon Enterprise Center

    Understand which user role is best for you.

    Add additional accounts to your profile

    Gain access to view and manage additional accounts.

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    Become a user admin

    Become or remove a Primary Contact

    Get set up as a Primary Contact to update and manage your team’s access.

    Primary Contact CPNI form

    Complete this form to become a Primary Contact.

    Getting started as a Primary Contact in Verizon Enterprise Center

    As a Primary Contact user, this guide will show you how to update and manage your team’s access.

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    Add, update and remove users

    Add new users

    Quickly create new users on Verizon Enterprise Center.

    Remove users

    Delete a user’s profile if they have left your company or need their profile removed.

    Update a user’s access, role or permissions

    Easily update what users can access on Verizon Enterprise Center.

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    Create a new VoIP User ID

    Steps for creating user IDs in Verizon Enterprise Center for the Integrated Administrative Console

    Use the Verizon Enterprise Center to new users for the Integrated Administrative Console for VoIP users

    Become a hybrid user

    How to become a hybrid user

    How to become a hybrid user who can access both My Business and Verizon Enterprise Center (VEC) with a single user ID.